Frequently Asked Questions

Find answers to some of our frequently asked questions. If you can’t find what you are looking for, contact us and we’ll help get your questions answered!

What are Warner Tech-care’s business hours?
Monday – Friday: 7:30 am to 5:00 pm CST

What are your shipping options?
We ship standard ground via FedEx or UPS unless specified otherwise. We also offer expedited shipping options. You can find more about our shipping options by clicking here.

Do you ship internationally?
We certainly do! Contact us to get a shipping quote to your desired location. Click here to find out more information on international orders.

What is your return policy?
Click here to check out our return instructions and policy information.

What if my product I bought from you becomes defective outside of the 30 day return policy?
May of our products carry a product warranty. Contact us to find out if your product has a warranty and instructions for getting it fixed. Click here for additional information on shipping and returns.

What payment terms do you accept?
We accept all major credit cards including Visa, Mastercard, Discover and American Express. We also accept wire payments and COD which may be subject to additional charges. Through we allow for NET 15 terms for established accounts with an approved credit application. Visit the Warner Tech-care products website for more information and to access our credit application.

Do you charge sales tax?
We charge sales tax to businesses in Minnesota unless they are tax exempt.

I have a complex ordering process, can you accommodate that?
Absolutely! We have a number of accounts that have a complex ordering process that includes approvals and other specific requests. Contact us to find out how we can accommodate your process!

Where can I learn more about Pro-Audio products?
If you would like to see more Pro-Audio offerings from us, please visit You will need to create an account to view up-to-date pricing and inventory status of the products on this website. It’s quick and easy! Click here to get started.